Wednesday, March 30, 2011

Google Docs Intro by Barry Welford

What Google Docs provides

Basically Google Docs provides a cloud-computing version of almost all the software programs that are available in the Microsoft Office suite of programs. For example, the following are the main files that can be created:

  • Document = Word
  • Spreadsheet = Excel
  • Presentation = PowerPoint

You can also make drawings and can store most files including images and PDF files.

All these files are stored in what are called collections, which is really a tagging system. That means that a given file can be found in a number of different collections if that is helpful. What can be done in Google Docs is expanding all the time. All files are searchable using the power and rapidity of Google Search, which is an additional advantage of working within Google Docs.

It should be noted that because this software is operating via cloud-computing, the functionality may be slightly reduced versus software, which is operating on a desktop PC. However for the vast majority of applications this is not a limitation.

If you wish to check through the official Google Tour for Google Docs, then you can start here.

You can use Google Docs in a variety of ways and these will be explored in the next three sections.

Google Docs just for you

Even if you alone will be working with the files you create in Google Docs, you will find this can increase your productivity and ease of working. Here are just some of the benefits

  • Your files are held on the Google servers thus limiting the storage requirements on your own computer.
  • You can access the files from anywhere using any computer that has a browser and an Internet connection.
  • Files are automatically stored from time to time and there is no risk of losing unstored work you have done. If you need to access this, there is a full revision history and you can always return to a prior revision if you wish.

Sharing Google Docs output with non-Docs users

With the spam-filtering software now used by many Internet Service Providers (ISPs), sending files as e-mail attachments can be hazardous. If you have very large files to send, these may be blocked or alternatively may take a long time to download.

An alternative way is to send a link to the Google Doc you have created. The recipient, even if they do not have a Google account, can use the link to view the Google Doc. They can then download the Google Doc if they wish and usually have a choice of the type of file which is useful to them.

For some types of document, you can even convert the Google Doc to a web page, which the viewer can then see in their browser.

Collaborating with other Docs users

The advantages of Google Docs to an individual worker, who may share files with others, are such that many will already be convinced this cloud computing is their preferred way of working.

If you are collaborating with other people who have Google accounts (in other words a Gmail address), then Google Docs improves the effectiveness of online collaboration by an order of magnitude.

As opposed to sending out files as attachments to e-mails, all can be viewing exactly the same file, which may be continually upgraded as viewers suggest improvements. Collaborators can also highlight certain passages where they may have concerns or can add comments to the document. These can even develop into online discussions as those involved exchange views on points that may need amendments.

The following video on Google Docs in Plain English is a good introduction to these features.


Thursday, March 24, 2011

Deals on Facebook – A Competitor to GroupOn
Lisa BrazielPosted by Lisa Braziel

A few months ago, Facebook launched its first iteration of dealsthat could be unlocked by a user checking in to Facebook Places. On Tuesday, they began expanded their deals offering to provide Facebook fans with location-based deals, very similar to GroupOn or Living Social.

If you are like me, you are rushing to figure out how you and your brand can get involved with these new Facebook Deals. The following are my 3 main questions and answers to this new service offering.

Is it Open to Everyone?

Currently there is no self-serve method of creating Deals. Similar to how GroupOnand LivingSocial got started, Facebook is launching in the following test cities first: Atlanta, Austin, Dallas, San Diego and San Francisco.

This being said, businesses can still submit a form if they are interested. By asking businesses to enter their Facebook page URL, this will also allow Facebook to screen which businesses get contacted first.

What does it cost?

According to InsideFacebook.com, “Facebook says its initial tests of Deals will be free for businesses to offer, but we expect it to begin charging businesses a percentage of user spend in exchange for the distribution.”

One option is for Facebook to charge the same 30% it is charging developers for Facebook Credits, or could follow the 50% model of GroupOn. We’ll have to wait and see.

Why is it a big “Deal”?

The biggest reason why this is a such a big deal is quite simply the news feed inclusions. By simply subscribing to deals (even though they aren’t in my area yet), a news feed inclusion like the one below is generated.

Although I’ve yet to see a newsfeed inclusion for specific deals, if Facebook gives preference to deal updates – this could mean greatly increasing the potential for brands to be discovered and for the deals to be redeemed. It also gives Facebook an immediate advantage over its competitors.

What are your first impressions of these new deals? Please share in the comments below.

About the Author: As a Social Media Strategist for Ignite Social Media, Lisa Braziel outlines social media tactics and develops social media campaigns to help companies reach customers and build brand advocates. Her expertise in project management and marketing additionally guides the execution of these campaigns.

Wednesday, March 23, 2011

Four Vital DIY Mobile Marketing Tips for Small Business

March 23rd, 2011 by Rene LeMerle



Okay, let’s start with the obvious – “the mobile market is booming.

So if everyone knows that the mobile market is booming, then the question is “What have you done to take your marketing mobile?”

The answer for most small businesses is “nothing”?


So with a huge opportunity available through mobile marketing for small businesses, here’s 4 essential ways to capitalise in the boom.

1. Mobile Friendly Version of Your Website

Navigating the web is obviously more difficult from a mobile device, especially via smart phones. The first step in mobilising your marketing is developing a mobile version of your website.

For some of you, the cost involved in developing a mobile specific version of your website might not make sense. In such cases, there’s online tools to help you mobilise your web presence for free:

2. Localised Search Engine Marketing
Search engines provide some great ways to leverage the growth in mobile. The likes of Google were onto the mobile wave, well before most of us. Here’s some of the ways to use SEM to mobilise your small business marketing.

  • Google Places & Geo Services

Mobile devices are one of the core drivers in the growth of local search. With more and more people searching on the go, it’s vital that you claim and optimize the local/maps listings that search engines offer such as your Google Places listing.

The main search engines are also releasing several geo driven services which compliment their local listings (e.g. Google Hotpot). Ensure you optimize your business through these services, as the benefits will filter through to your local listings.

  • Search Engine Advertising – Mobile Targeting

Most of the major search engines now offer mobile targeting in their advertising programs. So now you can set up specific campaigns targeting mobile users.

When you’re setting up “mobile” focused campaigns, remember to think of the context when developing things like keyword focus or ads (e.g. ads for mobile campaigns will probably be more successful with phone numbers in the ad text).

3. Location Based Apps (Geo Apps)
The location based app market is also booming thanks to the number of smart phones on the market. If done cleverly, these geo apps and tools can be great marketing tools. Some of the mainstream geo apps worth exploring include:

There’s plenty of niche based geo apps that might work more effectively for your industry e.g. (Urban Spoon for restaurants.)

4. Apps for Your Business
Developing more interactive apps specific to your business, while generally more expensive, can be a very effective marketing tool if done well.

Generally I would recommend taking your app ideas to a seasoned app developer as they can be quite complex to create, especially the more involved ones. But if you feel you have a bit of tech know-how, then here’s some resources for the DIY app developers out there.

There’s plenty more App builders out there, so if you use one that you think is worth a mention, share it via our comments below.

Of course there are other ways to promote your business on mobiles (e.g. SMS marketing), but the one’s above are probably the easiest for small businesses to explore.

If you’ve tackled mobile marketing for your business, we’d love to hear how it’s worked and what you’ve done.

Comments



About the Author: Rene is the marketing manager of ineedhits.com - a global search engine marketing company. He also leads the marketing for Gooruze.com - a web 2.0 style community for online and digital marketers. Rene has been in the industry since 1997 with much of that time spent helping businesses embrace the best of the internet and digital world.

This entry was posted on Wednesday, March 23rd, 2011 at 8:30 am.

Tuesday, March 22, 2011

Website Redesign - Best Practices for Web Redesign

Website Redesign - Best Practices for Web Redesign
Posted by Ben Kemp
Website redesign should take careful account of the current status of the existing website. Rather than just rush headlong into the web redesign and rebuild process, an assessment of the good and bad elements of the original site should be made.

Include consideration of SEO aspects. All to often, the website makeover results in a dramatic downturn in search engine rankings! Don’t underestimate the value of the existing indexed pages… or the benefits of current organic SERPs.


Run the rebuild idea past an SEO consultant…

The Risks to Current Rankings

Be aware that existing search engine rankings can all too easily go down the toilet! Why? Well, thats the consequence of not planning and executing strategies to cover the threats.

Page Redirection

Without a trail of breadcrumbs to find out where the old content went, all search engines are left bewildered and floundering in a sea of 404 Page Not Found errors.

Top-Ranking Pages - should be identified, preserved and enhanced
301 Redirects - rerouting old page URLs to the corresponding new page names. If thats not done, all indexed and well-ranked internal pages will suddenly generate 404 Page Not Found errors, and will eventually be purged from all search engines indexes! All internal Page Rank will be lost, as will all client’s Bookmarked page links… All “deep links” t ointernal content will be lost…
Optimised On-Page Content - moving previously optimised “good page content” to the corresponding new pages
Image Alt text - copying the old text to the replacement images
Meta-tags - copying titles, description and keywords to the corresponding new pages
Sitemaps - provision and listing of XML or HTML Sitemaps
If you fail to do this, Google’s search engine spiders and bots will be forced to start from zero! If they are forced to reassess the intent and purpose of the site, and you’ve not preserved the good elements, a drop in rankings is inevitable.

Rebranding

I don’t have a problem with branding per se. However, whilst branding consultants have great expertise in their sphere of interest, they usually have minimal understanding of the issues inherent in attaining top search engine rankings.

Branding consultants have no respect for your 10 year old domain… Any recommendation to drop your aged / mature domain name in favour of a new “trendy” business name is a severe risk to your online presence.

Domain Redirection makes it possible to redirect all traffic to the old domain to the new domain. You can couple that with individual page redirection… However, that still leaves you with all your old links pointing to a ‘dead’ domain and at risk of removal.

Don’t “misunderestimate” the value of an aged domain with lots of links!

As an example, I just reviewed a rebuild proposal that involved moving from a 1999 registered domain with 2900+ incoming links (including 100+ links from domains with a +7 PR! Their destination was a 2008-registered domain with 35 links…

The Rebuilders

Ok, so you’re going to rebuild a mature site that’s generating business, but needs a more modern look and feel. Make sure you choose a designer / developer who comprehends the importance of the old content, and understands the SEO aspects. Make sure the fundamental SEO elements are included in the design architecture. I repeatedly see website design output from designers that amazes me, with examples such as;

An SEO module was loaded but not activated - so zero meta-tag content on any page!
A WordPress CMS with the Admin / Privacy settings set to “I would like to block search engines, but allow normal visitors“
JavaScript main menus that SE’s cannot penetrate, meaning no internal pages indexed!
Flash main menu that SE’s cannot penetrate, meaning no internal pages indexed!
Splash / Intro pages with 1 link to te home page only, and Flash content - meaning zero Home page content!
No sitemaps, just to make it even more difficult to find internal content!
If you are deliberately setting out to kill off a website, these are very effective ways of doing so…

There’s a lesson here! If you are going to rebuild your website yourself, or pay someone else to do it, you’d best ensure that the person responsible for the changes has a plan that includes at least the basics! Failing to plan is planning to fail ,as these examples clearly show!

Do You Need Google?

Whilst there are people out there who say that you don’t, you may rest assured that they are, in the main, not knowledgable on the subject.

Unless (or until) you are a household brand name, you are going to need search engines to deliver potential clients to you. To get an increasing flow of visitors from search engines, you’ll have to play by their rules, not yours…

Whenever you cannot change the global reality to fit your own perception, you must adapt… or you’ll simply be irrelevant!

New Site SEO Requirements

For maximum SEO benefits, there are some overall goals to aim for…

Search Engine Friendly URLs - Page File Names should be explicit, and keyword-rich, independent of Titles or Headings
Off-Page Titles: independent and unique page Titles are essential. Dynamic, with manual over-ride will work fine.
Description Tag: independent and unique page Descriptions are essential. Dynamic with manual over-ride is ok
Keyword Tag: independent and unique page Keywords – dynamic with manual over-ride is ok
Image File Names: imported image file names should be preserved, allowing keyword-rich image names.
Image ALT Text: dynamic based on file name with manual over-ride is ok. Keyword rich image file names are important supporting elements of page content.
Menu Item Names - controllable, independent of page Headings, with manual set hyperlink titles
Page Headings - formatted in H1, H2, H3 HTML tags, independent of menu name
Make sure that the BASIC files are in place;

Robots.txt: with a link to the XML sitemap
Sitemap: XML, plus HTML
Custom 404 Error Page: standard page template, full menu etc
Make sure that the BASIC Hosting issues are sorted;

www vs. non-www: always use full canonical domain name, and prevent duplicate content being indexed
Hosting: correct country TLD – or correct country hosting
Site Architecture Issues in Detail
Search Engine Friendly URLs:

URL’s should include a relevant keyword phrase specific to every page generated!
Avoid capitalisation AND spaces in file names, use hyphens to separate words instead.
Search Engines can now cope with URL’s with multiple iterations of ?, & and = in them, but they are incomprehensible to HUMANS!

Explicit Image File Names:

Use keyword-rich explicit Image file names e.g.;

http://www.mysite.com/images/new-zealand-rugby-tours-hdr-4.jpg
http://www.mysite.com/images/school-rugby-tours-nz.jpg
Image URL’s should include relevant keywords specific to every page generated!

Both Google and Yahoo have specific image functions that can generate a lot of traffic if images are properly named and tagged (ALT tags)
Avoid capitalisation AND spaces in file names, use hyphens to separate words instead.
Image Alt Tags:

Use Image Alt Tags on every image – a short keyword-rich, relevant sentence that describes the content of the page / image is what’s needed.

Its essential to reinforce relevant keywords in every area of the page – Image ALT tags are an important location to insert one or more exact match search phrases.

Site Maps are Essential:

Sitemaps help shorten the “levels” to the main content – the Products. In many Shops, the nested Categories drive the real content down far deeper than 3 levels from Home. Anything lower than 3 levels in the internal link hierarchy appears far less valuable to SE’s - and rarely gets a Top 30 ranking in the SERPs!

Both forms of sitemaps are essential;

An accessible HTML version, with links to it from Home page.
Plus an XML version that should be linked from the robots.txt page (and submitted to both Google and Yahoo for indexing)
For example; in very large osCommerce sites its possible to dramatically increase the number of indexed pages on Google by using the All_Products modification as a site map, and placing the A-Z links it generates on the footer of every page.

Custom 404 Error Page

Add a Custom 404 Error Page: According to a recent poll, only 23% of visitors that encounter a 404 page make a second attempt to find the missing page. That means 77% of visitors that encounter a 404 error will immediately leave your website! Creation of an effective Custom 404 Page, you can actually increase visitor retention by ensuring they find what they need.

JavaScript & Flash Disasters

Keep the use of JavaScript and Flash throughout the site to a minimum. Whilst everything contained within is not actually processed, the SE’s are thought to assess the ratio of code to content, demoting pages with excessive code!

The Search Engines don’t much like JavaScript (or Flash or FRAMES) – so minimize its use.
It is better if external JavaScript (and CSS) files are “called” or “included” and the minimum amount of code is embedded in the pages.
NEVER use JavaScript or Flash for the Main Menus!!!
Like it or not, Google cannot “see” anything contained in either JavaScript or Flash. If you use either mechanism for your main menu system, you are consigning the site to relative oblivion.

robots.txt File

Make sure there is a robots.txt file on the site, because search engine spiders look for it! In there you can specify which, if any, directories or files are NOT to be indexed. In the majority of cases, you allow all spiders access to everything. If the file is missing, the requests for it generate 404 Page Not Found errors – and you should always try to minimise these errors.

The robots.txt file should also include a link to your sitemap e.g.;

Sitemap: http://www.mysite.com/sitemap.xml

On-Page Content:

Pages need text content. Without it, there is nothing for a search engine to work with as it attempts to establish what the website is about. If you seriously expect a page to rank in the Top 10 for a competitive keyword search phrases, the minimum amount of content you should aim for is in the order of 800-1000 words of content. Previously, lesser volumes may have sufficed, but Google’s quest to provide the most relevant pages for any given search has uped the stakes a little.

Does it seem logical that a page with 400 words of good content is likely to outweigh a page with 1000 words of good content…

That content should be original, well-written, interesting, engaging, thought-provoking and/or provocative. It must be focused toward the specific keyword search phrase you are planning to rank well for… The content should include 1 or more images to add interest, with relevant keywords in the Alt text.

There must be some form of “Call to Action” where you specify WHAT it is that you want visitors to do, and How/Where to do it.

Page Headings:
This is the most (SEO) important “On-Page” location to specify to the search engines what the page is about… It is important to both load your Headings with main keyword phrase/s, most important at the beginning and to ensure that all are in H1 / H2 / H3 format.

First Paragraphs:
This is the 2nd most (SEO) important “On-Page” location to specify to the search engines what the page content is about… ….

It is important to place primary keyword phrases at the start of the first paragraph, and to highlight them in bold if possible.
It is important to include text anchor links on main internal pages. Links TO these anchors (bookmarks) should be provided on Home page and sub-pages, to pages below, and at the same level.
Text Anchors / Bookmarks / Hyperlinks
Place some keyword-rich anchor text links to internal pages from within body text, because this helps set keyword relationships to those pages. Adding anchors on internal pages, and links TO those anchors, also raises keyword count of both pages.

Linking to anchors on internal pages from Home page raises the perceived importance of those internal pages, and provides additional pathways for search engine spiders to find and index them.

Navigation / Main Menu
This should be CSS / DHTML text-based to gain maximum traction
NOT JavaScript / Flash because these cannot be accessed by Search Engines
Page Rank is passed downwards through the site via accessible internal links
The keywords in internal links are also what SE’s will associate with the internal pages
If possible, allow addition of hyperlink titles to the links – dynamic, based on the internal page’s 1st heading is not as good as the ability to manually add titles to menu item names. Hyperlink titles in the menu, and in the text anchors (above) can significant increase keyword count on a page, as well as reinforcing what the page (that the link leads to) is about.

Off-Page Content

The page Title tag is the single most important on-site element! There are also other opportunities for increasing the density of key words and phrases - some are listed below;

Title – The No.1 On-site Element

The maximum recommended length is 8-10 words, or 70 characters. Full manual control is important. In a CMS or ecommerce scenario, if all that can be offered is dynamic, it should be orderd as follows; Product Name + Category + Tagline :: maximum 70 characters. Do NOT use stop words, or irrelevant words.

The best Title tag is one that is unique and strictly relevant to each individual page, and this is crucial to attaining top search engine rankings.

Meta-tags

Items such as Titles, Descriptions, Keywords are essential off-page elements which significantly influence the search engine’s appraisal of your site, and have an impact on whether searchers actually click on the search results link and come thru to your site. USE THEM, WISELY!

In a CMS / Shopping site, especially if very large, it is probably best to have a dual-action system. E.g. populate the Title / Description / Keywords meta-tags automatically from page content by default, but allow manual override as / if required.

Description
Unique Description meta-tags must be provided on all pages. The maximum recommended length for a Description is 200 characters (Google will display 150 only, but other SE’s will show 200).

Manual control is best if possible. If dynamically generated then an output string like this is best; Product Name + Category Name + 1st Paragraph of Product Description :: maximum 200 characters

It is extremely important to search engine rankings that a carefully crafted Description, unique to every page, be provided. This helps the search engines to properly categorise the site. A well crafted description will also be used verbatim in most search engine results displayed to searchers, meaning you can control what is shown to searchers in SERPs.

And, of course, the Description should in fact describe the page its on.

The Problem: when descriptions are not supplied, the search engines will do their best to generate one from existing content, which can often look like rubbish, or be duplicated on all pages.

Where a “generic” description is provided, all the pages look the same in the search results. Your Descriptions are meant to help “sell” the product…

Keywords
Unique Keyword meta-tags must be provided on all pages! Manually controled if possible. If dynamically generated, an output string like this is best; Product Name + Category Name + 1st Paragraph :: maximum 250 characters

NB: strip out special characters – e.g. & : ; etc, and its not essential to place commas between words.)

NB: This tag is not heavily relied on by most search engines. However, it is a useful discipline to insert the targeted keyword phrases for the page into the tag - as a reminder, if nothing else. However, the terms must focus on the page content, not simply be stuffed full of vaguely related words.

Every page set to target a specific relevant set of keywords / phrases!

Links

You need to be careful about Links – simplified, it now works this way…

A link to your site from another site is a vote for you and is added to your total vote count.
A link from you to another site is a vote BY your, and is DEDUCTED from your total vote count
Reciprocal links are neutral…

Outward links BLEED away your Page Rank….
Outward links to inappropriate sites WILL hurt your rankings.
Sculpting outward links so they don’t count as a vote outwards is done by adding the rel=”nofollow” attribute to the links. Wholesale use of nofollow is unwise… its unnatural, and potentially, you may be penalised for it. Its introduction was to cover “untrusted” links only.

Domain Names

There are a variety of Domain-related issues that impact on your search engine rankings.

Use relevant / specific keywords in the Domain Name, but not excessively so. Two or three keywords is regarded as sufficient…
Separate them by HYPHENS because it helps make sense to viewers!
E.g.;

http://www.newzealandrugbytours.com/ vs.

http://www.new-zealand-rugby-tours.com/

Country Code vs. .Com

A dot.com site must be hosted in the targeted country.
A .com.au or .co.nz site can be hosted anywhere and Google will associate it with the specific country
Hosting

An aspect overlooked by many site owners is the importance of the Domain Name “Country Code” to your site rankings, traffic and consequent success.

The problem here is the “decentralisation” of search - the way in which the major search engines have split their indexes up into country-specific search opportunities. Google (and other SE’s) know where you are, or where you should be associated with, by either the Country Code (.Co.NZ) or the IP address allocated to your site. IP addresses are allocated in numeric blocks or ranges, by country.

Web Redesign Summary

The examples shown illustrate that its not the tools, its the quality of workmanship that makes the difference.

If you’re a website designer, you owe it to your clients to ensure you do more good than harm! If your stupidity causes the newly rebuilt website to vanish off Google’s radar screen, it does not matter one iota if the site looks stunning! Page redirection is such a fundamental requirement, its verging on criminal negligence to overlook it! Not using freely available, fully automated WordPress sitemap and meta-tags generation tools is quite unprofessional. It confirms the designer’s incompetence, so by all means, add your name to the footer credits to let the world know who to avoid!

Of course, if your underlying objective is to keep people like me in business, feel free to ignore all my well-intended advice…

Comments

This entry was posted on Tuesday, March 22nd, 2011 at 8:30 am and is filed under Uncategorized. You can leave a response, or trackback from your own site.

About the Author: Ben Kemp is the author of "The SEO Guy's Blog" : SEO comments, hints on successful web site design for effective search engine optimisation. Plus, life as a Road Warrior... living in The Land of Smiles! How it feels to be an alien, living in Thailand, immersed in a new culture and language.